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Workshop: Inclusive and Accessible Public Services — Co-creating and Validating Solutions for the Public Service Journey

Gender & Inclusion — Other

Portugal — May 22, 2025 @ 2:00pm - 5:00pm GMT-00:00

Paços do Concelho, Lisbon, Portugal

Host Organization and Partners — Portuguese Agency for Administrative Modernization (AMA); Lisbon City Council

https://informacao.lisboa.pt/inscricao-encontro-atendimento-na-administracao-publica

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With the aim of promoting modernization and inclusion in public services, this workshop will focus on co-creating and validating solutions for the service journey of deaf and blind citizens.
The workshop will bring together deaf and blind citizens, accessibility experts, service designers, and public servants to identify barriers and co-create solutions that make public services more inclusive and accessible.
Topics will include assistive technologies, physical adaptations, alternative communication methods, and staff training to ensure that all citizens can access public services independently and equitably.

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